This cookies policy (“Cookies Policy”) is intended to be read in conjunction with our Privacy Policyand our consumer Terms and Conditions. Please see our Privacy Policy for further information regarding what we do (and don’t do) with your personally identifiable information and our view of the importance of protecting your privacy.

We have set forth the following Cookies Policy to explain the types of cookies and other technologies used on our Website and our platform, as well as what those cookies are used for. Please note that we are unable to offer our Website or our Services without serving some of our own cookies and/or similar technologies on your device. You therefore consent to our use of cookies when you use our Website and Services. You may, however, be able to avoid certain cookies by configuring your browser settings or opting-out directly with a relevant third party.

This Cookies Policy is organised as follows:

1. What are Cookies?
2. First Party and Third Party Cookies
3. Session and Persistent Cookies
4. Other Technologies
5. Cookies on the Website
6. Cookie Transparency

1. What are Cookies?
Cookies are small text files located in your browser directory. When a website is accessed, a cookie that is placed on a device will send information to the browser. Cookies are extremely common and used on a number of websites. This is because cookies allow the website publisher to do useful things; for example, a cookie would permit a website operator to find out whether a computer (and probably its user) has visited the site previously. In general, the purpose of cookies is to improve the performance of the website and the user’s experience in using that website, though cookies may also serve advertisements (which we explain below). For a more thorough explanation of what cookies are and how they operate, please read the All About Cookies website.

2. First Party and Third Party Cookies
We may place cookies on your device through our Website. Cookies placed by us are called first party cookies. First party cookies are cookies that are specific to the Website that created them (in this case, Their use enables us to operate an efficient service and to track the patterns of behaviour of visitors to the Website.

We also allow third parties to place cookies on your device. Third party cookies allow the Website to serve you cookies that seek to make advertisements more relevant to you by tailoring the advertisement to your user preferences (such as by the type of deals you have purchased from the Website). The difference between a first party cookie and a third party cookie relates to the control of the party who serves the cookie. While we allow third parties access to the Website to place these cookies on users’ devices, we do not retain control over the information supplied by the cookies, nor do we retain access to that data. This information is controlled wholly by that third-party in accordance with their respective privacy policy.

3. Session and Persistent Cookies
Our Website may place session and persistent cookies on your device. Whereas a first party and third party cookie relate to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time a cookie will last. Session cookies are cookies that typically last until you close your internet browser. When you end your browser session, the cookie expires.

Persistent cookies, as the name implies, are continuous and will last after you close your browser. This allows for quicker and often more convenient access to our Website. For example, a persistent cookie which our Website reads from your device is the country you visiting us from. This ensures that once the cookie has been placed, when you access the Website in the future you are automatically directed to your relevant language page.

4. Other Technologies
There are other technologies that perform a similar function to cookies. These include web beacons and clear gifs. These technologies are often used in conjunction with cookies to help a Website operator understand its users better. We primarily use these technologies in our Newsletters. We use these technologies when we send you our Newsletter so that we can track when you open an email and what you click within that email. When you open an email and/or click on an email sent from, there will be a brief redirect of this information via a statistics server which we operate. This data is then used to measure the effectiveness of our email campaigns and to allow us to better target our marketing to you and the services we provide.

5. Cookies and Other Technologies on the Website
Our Website may serve you cookies and similar technologies in a number of ways and for a variety of purposes. In general, these include:

• To enable and streamline the basic functioning of the Website and Services across multiple webpages and browser sessions;
• To simplify your use of our Website and Services;
• To monitor, analyse and improve the performance and effectiveness of our Website and our Services; and
• To serve you advertisements that are customised and relevant to you.

It is our aim to be transparent and clear regarding our use of cookies and other technologies. We’ve therefore set forth in this section the cookies relevant to your use of our Website and Services. Where relevant, we have also set forth a small table which provides the name of the cookie that may be placed on your device, as well as the duration that cookie will remain on your device (unless deleted or removed by you prior to the end of the duration of the cookie).

5.1. Website Performance

We may place, or we may permit a third party to place, cookies on your device in order to ensure the Website functions properly. This also helps us to monitor and analyse the performance of our Website. We may also use web beacons, clear gifs or similar technologies to measure Website usage and track the effectiveness of our campaigns.

We may use load-balancing cookies, which are cookies used by operators of large websites to help balance traffic across multiple servers. We may place one load balancing session cookie, called “BigipServerstatic” to allow users to optimise speed of delivery of the Website.

The Visual Website Optimizer is a service we use for testing our Website in order to improve user experience on the Website and to maintain data about our users. Several cookies are placed in order to recognise your unique browser (_vis_opt_s, _vis_opt_test_cookie and _vis_opt_exp_511_exclude) all of which are session cookies. You can find more information here about these cookies and you can opt-out here.

We allow New Relic to place cookies on your device in order to assist us in monitoring Website performance. New Relic may set a web beacon called “JSESSIONID” to assist in analysing Website performance. For more information about New Relic, please review their privacy policy.

WordPress Total Cache is a plugin used to increase site performance. WordPress may place a session cookie named “w3tc_referrer” as well as a Flash LSO named “settings.sol”. These may be placed on your device in order to bring you a better experience in using our Website.

5.2. Google Analytics
We use Google Analytics, a web analytics service provided by Google that places cookies on your device. The information generated by the cookie about your use of the Website (including your IP address, which is where you are found on the internet) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. For more information about Google Analytics, please see their details about Cookies and Analytics, as well as their privacy policy for Google Analytics Google Analytics.

Moreover, you can opt-out of having these cookies placed on your device here.

Cookie Name Duration
_utmc Session
_utmv 0 minutes
_utmb 30 minutes
_utma Two years
_utmz Six months

5.3. Social Media

YouTube: We may host YouTube content on our Website as we find it can enhance the user experience. If you view a page on our Website where we have embedded a YouTube video, YouTube may place a number of cookies on your device. Please visit YouTube’s Privacy Policy for further information on the types of cookies served and the information collected.

YouTube Cookie Name Duration
PREF Eight – Ten months
Settings.sol (Flash LSO) Persistent

Facebook: If you are logged in to your Facebook account while using, Facebook may place cookies on your device in accordance with its privacy policy.

Facebook Cookie Name Duration
reg_ext_ref Session
reg_fb_gate Session
reg_fb_ref Session
lsd Session
c_user Session
xs Session
x Session
m_pixel_ratio Session
fbsr_128218413912317 One hour
locale Seven days
m_user 90 days
lu Two years

LinkedIn: LinkedIn provides a range of plugins that allow LinkedIn users to share and follow on the LinkedIn platform. If you are logged in to your LinkedIn account when you access our Website we may use this information to promote our Website. To learn more about the cookies on the LinkedIn platform, please visit their privacy policy , and in particular the section titled “Your Information Choices”.

LinkedIn Cookie Name Duration
X-LI-IDC Session
lang Session
NSC_MC_QH_MFP 30 minutes
leo_auth_token 30 minutes
PersistenceCookie 10 hours
visit Two years

6. Cookie Transparency

We want our use of cookies and other technologies to be as transparent as possible. As discussed above, we are unable to offer our Website or our Services without the first party cookies.

If you do not want to have cookies placed on your device by third parties, many of them offer ways to opt-out. Please note, however, that opting-out via third parties is outside of our control. Where possible, we have provided you with a link above that will explain to you how to opt-out of that third party serving you cookies.

Additionally, certain browsers will allow you to select how you would like the browser to respond to requests by third parties to serve your device a cookie. To limit the placing of cookies via your browser, please visit the following websites to learn directly how to prevent cookies from being placed on your device (depending on the browser you use): FirefoxInternet ExplorerGoogle ChromeBing; and Safari.

We reserve the right to amend this Cookies Policy, in whole or part, in our sole discretion. Any changes to our Cookies Policy will be effective immediately upon the posting of the revised policy on the Website. This Policy was last updated in May 2013 and is accurate as of that date. If following an amendment to this Cookies Policy you continue to use the Website or Services, you will be deemed to have consented to any and all such changes. If you do not agree with the terms of this Cookies Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website and any Services offered by us.

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